Terms
By using Dalilak Tourist Guidance website or any of its services, you agree to a set of terms that ensure the delivery of a smooth and high-quality experience. All information provided during registration or booking must be accurate and complete, as all services are subject to availability and confirmation by us or our authorized partners. Prices are subject to change depending on tourist seasons and promotional offers. The client is required to strictly adhere to the schedules of tours and programs, as any delay may result in losing the service without the right to a refund. The company reserves the right, in cases of emergencies or force majeure, to amend or change programs or services while informing the client as soon as possible. Clients are also required to use digital services such as live chat and virtual tours in a respectful manner, avoiding any misuse of the website, its content, or its brand.
Conditions
Dalilak Tourist Guidance is committed to providing the highest standards of service, but it cannot be held responsible for circumstances beyond its control such as flight cancellations, weather changes, or governmental decisions. The company is also not liable for the loss of personal belongings during tours. Regarding cancellations and refunds, each service has its own specific policy that may vary depending on the type of tour or service provider, and refunds are processed within a reasonable timeframe according to those policies. In cases of force majeure such as natural disasters or health crises, the company reserves the right to modify, cancel, or postpone the service without any obligation to provide compensation. All intellectual property rights related to the website, content, designs, and brand are owned by the company and may not be copied or reused without prior written consent. These terms and conditions are governed by the local laws of the country in which the company operates, and any disputes shall be resolved through the competent judicial authorities.